Privacy Policy

This Privacy Policy explains how Lazio Box (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Contact Information

If you have questions about this Privacy Policy, or would like to exercise your privacy rights, please contact us:

  • 📧 Email: contact@laziobox.com

  • 📞 Phone: +86 186 5572 1263

  • 📍 Address: No.18 Chazhou Road, Zhouying Village, Qiaolin Street, Pukou District, Nanjing, China

2. Information We Collect

Device Information

  • Purpose: To properly display the Site and perform analytics to improve functionality.

  • Collected Automatically: IP address, browser type, time zone, cookie data, pages viewed, search terms, and interactions with the Site.

  • Disclosure: Shared with our service providers (such as Shopify and Google Analytics).

Order Information

  • Purpose: To fulfill purchases, process payments, arrange shipping, send invoices/confirmations, prevent fraud, and communicate with you.

  • Collected From You: Name, billing and shipping addresses, payment details, email address, phone number.

  • Disclosure: Shared with trusted payment processors, shipping carriers, and Shopify (our store provider).

Customer Support Information

  • Purpose: To provide support and resolve order-related issues.

  • Collected From You: Name, contact details, order information, and any communication you provide.

  • Disclosure: Only used internally to assist you, unless required by law.

3. Use of Personal Information

We use your personal information to:

  • Provide products and services.

  • Process and manage payments.

  • Ship and deliver your orders.

  • Communicate updates, promotions, and customer service messages.

  • Prevent fraud and ensure secure transactions.

4. Sharing of Personal Information

We share information only as necessary to operate our business:

  • Shopify: To power our online store. See Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy.

  • Service Providers: For payment processing, shipping, analytics, and advertising.

  • Legal Compliance: If required by law, subpoena, or government request.

We do not sell personal information to third parties.

5. Behavioural Advertising & Analytics

We use tools like Google Analytics and Shopify Audiences to understand how customers use our Site and to improve advertising relevance.

6. Minors

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe your child has provided us with information, please contact us for removal.

7. Your Rights

GDPR (EEA Residents)

If you live in the European Economic Area, you have the right to:

  • Access the personal data we hold about you.

  • Request correction, updates, or deletion of your data.

  • Request data portability to another service.

  • Object to processing based on legitimate interests.

Your data may be transferred outside of Europe (for example, to Canada and the US) through Shopify. Learn more: Shopify GDPR Compliance.

CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect.

  • Request deletion of your information.

  • Request that we do not “sell” or share your personal data (we do not sell personal data).

  • Appoint an authorized agent to act on your behalf.

To exercise any of these rights, please contact us using the details above.

8. Data Retention

We keep your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

9. Cookies

Cookies are small files stored on your device to enhance your browsing experience. We use cookies for:

  • Essential site functions (checkout, login, cart).

  • Analytics (Google Analytics, Shopify).

  • Marketing and advertising.

You can control cookies via your browser settings. For more information, visit www.allaboutcookies.org.

10. Do Not Track

Our Site does not change its data collection practices when it receives a “Do Not Track” signal from your browser.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect new practices or legal requirements. Any changes will be posted on this page with a new “Last Updated” date.

12. Complaints

If you have concerns about how we handle your data, please contact us directly. You also have the right to lodge a complaint with your local data protection authority.